Contact Us

Torveso is operated by Jilin Province Shulian Zhihui Technology Co., Ltd.

If you have questions about a product, your order, shipping, returns, refunds, or any other part of your shopping experience, please contact our customer support team.

CUSTOMER SUPPORT

Email:
service@torveso.com

When contacting us about an existing order, please include your order number so we can assist you more efficiently.

COMPANY INFORMATION

Operating Company:
Jilin Province Shulian Zhihui Technology Co., Ltd.

Brand:
Torveso

Business Address:
Room 212, No. 14 Xinghuacun Road
Chaoyang District
Changchun, Jilin, China

HOW WE CAN HELP

Our customer support team can assist with:

• Product information and specifications
• Order status
• Shipping and delivery
• Address corrections
• Returns and refunds
• Damaged or incorrect items
• General order inquiries

For return-related questions, please review our Return & Refund Policy before contacting customer support.

We aim to respond to customer inquiries within 1–3 business days.